Refund policy
Refund Policy
We accept returns for store credit only. No exceptions.
Sorry, we are a Small Business and do not issue refunds to the original form of payment.
To maintain fairness and consistency across all orders, exceptions cannot be made. By completing your purchase, you acknowledge and agree to the terms outlined in this policy.
Return Eligibility
- Returns must be shipped within 14 days of delivery
- Items must be unworn, unwashed, and in original condition
- All tags must remain attached
- Items must be free of stains, odors, or damage
- Bottoms must be tried on with underwear for hygiene reasons
Items that do not meet these conditions will not be accepted.
Store Credit
- All approved returns are issued as store credit only
- Store credit is delivered via coupon code sent by email 1-2 business days after receiving your package
- Store credit does not expire
Fit, Size & Color Disclaimer
Fit, sizing, and color appearance may vary due to body proportions, fabric characteristics, lighting, and screen display differences. The size chart is provided as a reference only and does not guarantee fit.
Variations in fit, proportion, or color are not considered defects or misrepresentation and are not eligible for refund.
Availability of alternative sizes is not guaranteed.
Agreement to Terms
By completing your purchase, you acknowledge that:
- Fit is not guaranteed
- Size chart is a reference only
- Variations in fit and color do not constitute defects or misrepresentation
- Refunds are not issued under any circumstances
- All eligible returns are processed as store credit only
Contact
For questions, please contact us at info@mybrazilianshop.com